Phone Numbers
| Number | When to use it |
|---|---|
| 1-888-882-1629 | Toll-free national access number |
| 646-600-6969 | Use if you have unlimited long distance |
| Local | Check your account welcome letter for a Hawaiʻi local number |
Logging In
Enter your 6-digit subscriber ID and 4-digit security code when prompted. After your first call, the system remembers your number — you’ll only need to re-enter your codes when calling from a different phone.
Main Menu
| Key | Action |
|---|---|
| 1 | NFB-NEWSLINE news and tutorials |
| 2 | Hawaiʻi’s information channel |
| 3 | Newspapers in Hawaiʻi |
| 4 | Your Favorites list / My Newspaper |
| 5 | Newspapers from a different state |
| 6 | Local store circulars |
| 7 | Magazines (8 categories: News & Commentary, Popular Culture, Health & Fitness, General Interest, Kids’ Reading Corner, Science & Technology, Home & Family, Fashion) |
| 8 | TV listings |
| 9 | Job listings |
| 0 | Subscriber’s Control Panel |
The service holds the current day, yesterday’s edition, and the most recent Sunday edition of each newspaper. For magazines, it holds the current and previous issue.
To read an entire section continuously, press 99. To exit continuous reading, press #, *.
Keypad Commands While Reading
| Key | Action |
|---|---|
| 1 | Previous article |
| 2 | Re-read current article |
| 3 | Next article |
| 4 | Previous sentence |
| 5 | Current sentence |
| 6 | Next sentence |
| 7 | Slow down |
| 8 | Change voice |
| 9 | Speed up |
| 0 | Pause |
| 0, 0 | Speech Control (volume, pitch, rate) |
| # | Help Mode |
| * | Go back one menu |
| #, 3 | Hang up |
| #, 9 | Email current article, section, or full publication |
Email note: Pressing #, 9 prompts you to choose 2 for the current article, 3 for the current section, or 4 for the full paper or magazine. Individual articles arrive in the email body as plain text. Sections and full papers arrive as a .ZIP attachment in DAISY format — unzip using your subscriber ID and security code as the password (format: 123456-9876). You must have a valid email address on your account. Call 1-866-504-7300 to add or update your email address.
Speech Control
Press 0, 0 to enter Speech Control:
| Key | Action |
|---|---|
| 1 or 3 | Adjust volume |
| 4 or 6 | Change pitch |
| 7 or 9 | Change speech rate |
Help Mode
Press # at any time while reading to enter Help Mode. Press any key to hear what it does. Press * to return to your article.
Favorites and My Newspaper
Favorites let you access your preferred papers and magazines quickly. My Newspaper is a custom publication you build from sections across multiple papers — for example, sports from one paper, business from another, and local news from a third.
To set up Favorites
Press 0 from the main menu → 6 → follow prompts to add, delete, or explore.
To set up My Newspaper
Press 0 from the main menu → 5 → follow prompts to add, delete, or explore sections.
Subscriber’s Control Panel
Press 0 from the main menu:
| Key | Action |
|---|---|
| 1 | Local telephone lookup |
| 2 | Voice control |
| 3 | Continue reading where you left off |
| 4 | Global search |
| 5 | Edit or create My Newspaper |
| 6 | Edit or create Favorites |
Spell Mode
While reading an article, press #, 5 to pause and enter Spell Mode. The system reads the word you’ve paused on. Use the keypad to select the word and press 2 to have it spelled letter by letter. Press * to return to the article.
| Key | Action |
|---|---|
| 1 | Go to first word of previous sentence |
| 2 | Spell the selected word |
| 3 | Go to first word of next sentence |
| 4 | Previous word |
| 5 | Re-read the current word |
| 6 | Next word |
Search Mode
Press # twice while reading to search within the current publication. Enter your search word or phrase using two-digit numeric codes (see chart below), then press 99 to begin the search. Press 3 to jump to the next occurrence, 1 to go back.
| Key | Action |
|---|---|
| a–g | a: 01 b: 02 c: 03 d: 04 e: 05 f: 06 g: 07 |
| h–n | h: 08 i: 09 j: 10 k: 11 l: 12 m: 13 n: 14 |
| o–u | o: 15 p: 16 q: 17 r: 18 s: 19 t: 20 u: 21 |
| v–z | v: 22 w: 23 x: 24 y: 25 z: 26 |
| Other | space: 00 period: 28 |
Press 96 to hear your entry so far, 97 to backspace, 98 to clear and start over.
Global Search
From the main menu, press 0 → 4 → 8 to search across all publications and articles at once.
Emergency Weather Alerts
If there is an active weather alert for your area when you log in, you’ll hear an announcement immediately. Press 1 to hear the full alert, 2 to skip and go straight to NEWSLINE.
Keep your address and zip code current on your account so alerts are properly localized. To update: press 0 from the main menu → 9 → 1. Or call 1-866-504-7300.
Note: NFB-NEWSLINE weather alerts should be used alongside other emergency alert systems, not as your only source.
TV Listings
Press 8 from the main menu. The first time, you’ll enter your zip code, service provider, and time zone.
| Key | Action |
|---|---|
| 1 | Previous channel |
| 2 | Jump to a different time, date, or channel |
| 3 | Next channel |
| 4 | Previous program on this channel |
| 5 | Repeat current listing |
| 6 | Next program on this channel |
To set up Favorite channels, press 5 from the TV Listings menu and follow the prompts.
Job Listings
Press 9 from the main menu. Choose 1 for CareerBuilder or 2 for USAJobs. Set up a search profile with zip code, distance (5–150 miles), job category, education level, employment type, and salary range. Profiles are saved for future calls. Press 1 and 3 to move through listings; press #, 9 to email a listing to yourself.
Need Help?
Marcus Bass
Hawaiʻi Program Coordinator, NFB-NEWSLINE Hawaiʻi
NFB-NEWSLINE National Helpline
Account issues, technical help, general inquiries
Monday–Friday, 8:00 AM–5:00 PM Eastern Time